And whenever there’s a big new Windows release, Windows has probably been a little crufty anyway, so it’s a reformat and clean install. Though I download a lot of files, I don’t download executables very often, and, crucially, I can tell the difference. After that, I rarely install software on that machine, since the internet has made running client software a lot less necessary than it used to be. Then, webmail only, with Google Apps and Chrome again, eliminating email as a likely point of attack. Then, it’s Google Chrome, which makes the web a much less likely attack vector. My first line of defense is using the latest version of Windows, and updating automatically. Personally, I don’t use a virus scanner on my Windows machines, because I run them as a sort of disposable environment anyway. I’ve noticed that “geek elite” types tend to be a little more blase about malware than the general public, both because we can guard against it better by not falling for the same old tricks, and are generally more qualified to recover from a malware infection. Only users of McAfee VirusScan Enterprise on Windows XP service pack 3 were affected, but the fallout was pretty severe, with hospital and police systems among those taken down. See System Requirements for additional information.A version of the McAfee antivirus software used in the corporate and public sectors misidentified the svchost.exe file in Windows XP systems as malware, sending the affected machines into a loop of restarts. See Product Terms of Service for more information.Īnd a valid ID number to activate. Eligibility: McAfee® Identity Monitoring.See System Requirements for additional information. Subscriptions covering "all" devicesĭevices. Your subscription is subject to our License Agreement and Privacy Notice.You may request a refund by contacting Customer Support within 30 days of initial purchase or.Time after purchase from your My Account page. The amount you are charged upon purchase.Please, any ideas on how to escalate this or get status updates from McAfee? Our customers are seriously inconvenienced. A similar Artemis false positive for a game product was unresolved for some users TWO MONTHS later. The htmlayout file passed an "initial" analysis and was "passed to a McAfee technician for review," "we will be in touch by email," but no way to check on status and no ETA. We have no direct way to talk to McAfee so far. (Google: mcafee htmlayout, to verify this.) Any application using HTMLayout.dll was likely to be shut down by McAfee Artemis less than 96 hours ago. HTMLayout is used by a large number of vendors, including Norton. Artemis is NOT CONFIGURABLE in prior versions (i.e., there is NO WORKAROUND). NOTE to anyone: The instructions at the VERY BOTTOM of the link above explain how to configure Artemis in Security Center 9.3 (i.e., shut it off so you can continue running your valid program with htlmllayout or similar dll). The link you posted was very helpful but it is suddenly invalid today. DAT updates have cause false positives, as a quick Google search for "mcafee false positive" will attest. It is compiled fresh when Trog Bar is built. HTMLLayout is a known good open-source component of Trog Bar (UI). DAT update is what caused this to fail, it was working prior to that (must have been installing multiple times). The Trog Bar software in question can be downloaded for testing either via the Priacta web site on the /trog web page or via (search for Trog Bar).Ĭlient is running Security Center latest version (2009). Location: C:\Users\.\AppData\Roaming\Priacta\TrogBar\install\3D3FB4C\htmlayout.dll McAfee has automatically blocked and removed a Trojan.ĭetected: Artemis!40C24472A1D8 (Trojan), Artemis!40C24472A1D8 (Trojan) DAT file update is causing a false positive as follows: We were just informed by a client that the latest McAfee. I am a representative of Priacta, Inc., maker of Trog Bar software.
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